Goodbye Pain, Hello Comfort!
Trusted by thousands, our pain-relief essentials are made to soothe, heal, and help you feel your best every day. 🙌
Frequently Asked Questions
Will products help me sleep better at night?
Painless products are thoughtfully designed to support deeper rest by calming your body and mind. They help reduce stress, ease tension, and create the perfect environment for falling asleep naturally and staying asleep longer.
How do Painless products work?
Painless products work by gently supporting your body’s natural sleep process. Using comfort-focused design and science-backed techniques, they calm the nervous system, ease discomfort, and promote relaxation, helping you drift off and enjoy restorative, uninterrupted rest.
Where are you located?
Our head office is based in Melbourne, Australia.
How much does shipping cost?
Shipping is free on all orders to Australia.
How long does shipping take?
We offer free shipping on all orders. Most items arrive within 3 to 10 working days depending on your location within Australia.
Do you ship internationally?
We currently only ship to Australia at the moment. You can contact our team for any further questions or potential custom international deliveries.
What is your refund policy?
We offer a 14 day money back guarantee. If you’re not completely satisfied, just reach out and we’ll make it right. For more information, visit our ‘Refund Policy’ in the footer of our website.
Is my payment information secure?
Yes, all transactions are processed through encrypted and secure checkout systems to protect your information.
How do I track my order?
Once your order ships, you’ll receive a tracking link via email so you can follow it every step of the way. Simply use the link or enter the tracking number on the ‘Track Your Order’ page at the top of the website or in the website menu if you’re on a mobile device.
How can I contact customer support?
You can reach our friendly support team through our contact form located on our 'Contact us' page, or by emailing us directly at painlessco96@gmail.com.
Our operating times are Monday to Friday, 9AM - 5PM AEST. We aim to respond within 24 hours during weekdays.
Our Mission
At PainLess, our mission is simple - to help you sleep better, naturally. We curate thoughtful products that support every part of your nightly routine, from winding down to waking up refreshed. Because better sleep means a better you.
We Deliver Comfort, Free of Charge Australia-Wide!
Every Painless Co. order is packed with care and shipped fast for a safe, stress-free delivery experience. 🚀